Comp mark
This helped me map the user's feelings throughout their experience on the app. I was able to demonstrate how the pain points affected the users experience.
OxFam Support Page
Our experienced architects provide personalized design solutions that turn your dreams into reality.
Origins App Redesign
We craft unique and innovative designs, working closely with our clients to bring their visions to life.
Design Skills -
Research Skills -
User Interviews • Competitive Market Analysis • User Survey • Journey Map • User Flow • A/B Testing • Treejack • Qualitative Research • Quantitative Research • Data Analysis • Usability Testing
Data Visualization • Wireframes • Prototyping • Interaction Design • Information Architecture • Color Psychology • Typography • Advertisement Design
Tools -
Figma • Optimal Workshop • Adobe Photoshop • MidJourney • ChatGPT • Microsoft Office • SurveyMonkey • WordPress • SQL
Skills
Essential Traits -
Effective Communication • Leadership • People Management • Stakeholder Management • Problem Solver • Quick Study • Collaborative
High Fidelity Prototype -
Here are some of the key designs from my high fidelity prototype.
Landing -
Shop -
Home -
Product Info -
Account -
Settings -
Results
Previous Work History
Sept 2020 - May 2021
Chiptole
Crew Member
Worked as a crew member, preparing meals and sharpening my customer service skills in a fast-paced environment. Trained new hires.
Description -
Teaching
Customer Service
Time Management
May 2021 - Aug 2021
Jersey Mike's
Shift Lead
Trained new hires and created a great customer service experience while managing multiple tasks in a fast-paced environment.
Description -
Leadership
Customer Service
Jan 2016 - Jun 2018
Wave Aquatics
Certified Lifeguard and Swim Lesson Coach
I became an experienced Lifeguard and Swim Lesson Instructor. I taught kids from newborn to 14 year olds. I taught adults as well.
Description -
Teaching
Customer Service
Time Management
May 2019 - Aug 2019
House Doctors
Construction Apprentice
Worked as an apprentice and assisted in building or repairing concrete walls, fences, roofing, and other various home improvement projects.
Description -
Carpentry
Concrete
General Construction
Cooking
Top Skills -
Top Skills -
Top Skills -
Top Skills -
Design Skills -
Research Skills -
User Interviews • Competitive Market Analysis • User Survey • Journey Map • User Flow • A/B Testing • Treejack • Qualitative Research • Quantitative Research • Data Analysis • Usability Testing
Data Visualization • Wireframes • Prototyping • Interaction Design • Information Architecture • Color Psychology • Typography • Advertisement Design
Tools -
Figma • Optimal Workshop • Adobe Photoshop • MidJourney
Skills
Essential Traits -
Effective Communication • Leadership • People Management • Stakeholder Management • Problem Solver • Quick Study • Collaborative
I made modifications based on the research I had done and edited my designs based on the users. This is how I decided to design the layout:
Main Page -
Frequently Asked Questions -
Fundraisers -
MyOxfam Sign-up -
MyOxfam Portal -
Report an Incident -
Media -
High Fidelity Prototype -
Results
Lower Main Page -
Jun 2022 - Dec 2022
PeakXD
Apprentice UX Researcher and Designer
Crafted a proposed redesign of the Contact Us page and user portal for Oxfam Australia. Completed user research, user personas, wireframing, design prototyping, and usability testing.
Description -
Jul 2022 - May 2023
Origins Cannabis
UX Researcher and Budtender
Started as a budtender working directly with customers in-store and fulfilling online orders. Assisted in merchandising, marketing, and operational improvement activities. This gave me the opportunity to deeply learn the business, the in-store and online experience, and customers wants and needs. I observed customer frustration with the app experience. I proceeded to sketch up my initial thoughts on how to improve the app experience and pitched it to the COO. The COO loved what I did and decided to dedicate part of my role researching and redesigning the app. I completed user research, personas, wireframes, prototyping, and usability testing to create my high fidelity prototype.
Description -
Resume
Education
University of Arizona
Sept 2018 - May 2022
B.A. Psychology, Minor in Sociology
Bellevue College
A.A. Arts and Sciences
Sept 2016 - Jun 2018
PeakXD Academy
Jun 2022 - Dec 2022
User Research and Design Program
Awards
Eagle Scout
Jan 2010 - Jan 2018
Boy Scouts of America
UX Work History
