Comp mark

This helped me map the user's feelings throughout their experience on the app. I was able to demonstrate how the pain points affected the users experience.

OxFam Support Page

Our experienced architects provide personalized design solutions that turn your dreams into reality.

Origins App Redesign

We craft unique and innovative designs, working closely with our clients to bring their visions to life.

Design Skills -

Research Skills -

User Interviews • Competitive Market Analysis • User Survey • Journey Map • User Flow • A/B Testing • Treejack • Qualitative Research • Quantitative Research • Data Analysis • Usability Testing

Data Visualization • Wireframes • Prototyping • Interaction Design • Information Architecture • Color Psychology • Typography • Advertisement Design

Tools -

Figma • Optimal Workshop • Adobe Photoshop • MidJourney • ChatGPT • Microsoft Office • SurveyMonkey • WordPress • SQL

Skills

Essential Traits -

Effective Communication • Leadership • People Management • Stakeholder Management • Problem Solver • Quick Study • Collaborative

High Fidelity Prototype -

Here are some of the key designs from my high fidelity prototype.

Landing -

Shop -

Home -

Product Info -

Account -

Settings -

Results

Previous Work History

Sept 2020 - May 2021

Chiptole

Crew Member

Worked as a crew member, preparing meals and sharpening my customer service skills in a fast-paced environment. Trained new hires.

Description -

Teaching

Customer Service

Time Management

May 2021 - Aug 2021

Jersey Mike's

Shift Lead

Trained new hires and created a great customer service experience while managing multiple tasks in a fast-paced environment.

Description -

Leadership

Customer Service

Jan 2016 - Jun 2018

Wave Aquatics

Certified Lifeguard and Swim Lesson Coach

I became an experienced Lifeguard and Swim Lesson Instructor. I taught kids from newborn to 14 year olds. I taught adults as well.

Description -

Teaching

Customer Service

Time Management

May 2019 - Aug 2019

House Doctors

Construction Apprentice

Worked as an apprentice and assisted in building or repairing concrete walls, fences, roofing, and other various home improvement projects.

Description -

Carpentry

Concrete

General Construction

Cooking

Top Skills -

Top Skills -

Top Skills -

Top Skills -

Design Skills -

Research Skills -

User Interviews • Competitive Market Analysis • User Survey • Journey Map • User Flow • A/B Testing • Treejack • Qualitative Research • Quantitative Research • Data Analysis • Usability Testing

Data Visualization • Wireframes • Prototyping • Interaction Design • Information Architecture • Color Psychology • Typography • Advertisement Design

Tools -

Figma • Optimal Workshop • Adobe Photoshop • MidJourney

Skills

Essential Traits -

Effective Communication • Leadership • People Management • Stakeholder Management • Problem Solver • Quick Study • Collaborative

I made modifications based on the research I had done and edited my designs based on the users. This is how I decided to design the layout:

Main Page -

Frequently Asked Questions -

Fundraisers -

MyOxfam Sign-up -

MyOxfam Portal -

Report an Incident -

Media -

High Fidelity Prototype -

Results

Lower Main Page -

Jun 2022 - Dec 2022

PeakXD

Apprentice UX Researcher and Designer

Crafted a proposed redesign of the Contact Us page and user portal for Oxfam Australia. Completed user research, user personas, wireframing, design prototyping, and usability testing.

Description -

Jul 2022 - May 2023

Origins Cannabis

UX Researcher and Budtender

Started as a budtender working directly with customers in-store and fulfilling online orders. Assisted in merchandising, marketing, and operational improvement activities. This gave me the opportunity to deeply learn the business, the in-store and online experience, and customers wants and needs. I observed customer frustration with the app experience. I proceeded to sketch up my initial thoughts on how to improve the app experience and pitched it to the COO. The COO loved what I did and decided to dedicate part of my role researching and redesigning the app. I completed user research, personas, wireframes, prototyping, and usability testing to create my high fidelity prototype.

Description -

Resume

Education

University of Arizona

Sept 2018 - May 2022

B.A. Psychology, Minor in Sociology

Bellevue College

A.A. Arts and Sciences

Sept 2016 - Jun 2018

PeakXD Academy

Jun 2022 - Dec 2022

User Research and Design Program

Awards

Eagle Scout

Jan 2010 - Jan 2018

Boy Scouts of America

UX Work History

Certifications

PeakXD Academy

BCS UX Foundations 1.14

Earned June 2023